CONTACT INFORMATION

 

 


*Please be advised that appointments cannot be booked via email. Please use the online booking system or phone the clinic

 

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Parking & Location:

Plaza Medical Centre is located through Terry White Chemists at Park Beach Plaza. For convenience there is external entry available to patients directly from the car park. Parking is available for patients directly out the front of the clinic in the Shopping Centre car park.  There is also disabled parking available.

 

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Terry White Chemists is conveniently located beside the medical centre. Phone: 02 6652 4188

 

Opening Hours:

Monday to Thursday – 8:00am to 5:00pm
Friday – 8:00am to 4:30pm

After Hours:
GP Helpline – 1800 022 222

 

Feedback

We welcome any suggestions or feedback to improve our service. Please feel free to advise any suggestions or feedback to any of our staff. Alternatively you can put your suggestions into writing by completing our feedback form available at reception or online – feedback form.

 

We take complaints seriously, and endeavour to respond to your query or situation promptly, professionally and in a courteous manner. If you are unhappy with any aspect of your care or our service please speak with our Practice Manager or your Doctor. You can also put your concerns in writing by completing our online feedback form or emailing practice.manager@plazamc.com.au. If you require further assistance, or you feel your complaint has not been met with an adequate response, contact the Health Care Complaints Commission by phoning: 1800 043 159. More information is available at their website www.hccc.nsw.gov.au.

In Case Of Emergency

 

If this is an emergency please call 000 immediately. If you are experiencing any of the following, inform the receptionists without delay either in person or when phoning or presenting to the clinic: Chest Pains, Difficulty Breathing, Bleeding, Convulsions & Vomiting.